Existing residential members
Making it easy to manage your existing Godiva mortgage
Existing residential members
Making it easy to manage your existing Godiva mortgage
As a Godiva Mortgages member, we’re here to support you and make managing your mortgage as simple and straightforward as possible.
On this page, you can explore your options, whether that’s switching your mortgage, borrowing more, or exploring our range of help pages.
Switch your mortgage
Making changes to your mortgage
Whatever you're looking to do
Moving home?
Take your mortgage with you when you move house.
Borrowing more
Help for essentials like home repairs or improvements.
Extra help
If you need further support, take a look at our help pages.
Frequently asked questions
What is a product transfer and how do I do it?
A product transfer (or switch) is moving your current Godiva mortgage onto a new deal with us.
We’ll get in touch with you four months before your deal ends, so you’ve got time to look at your options. You can secure a new deal within those four months, with the flexibility to change it if things change.
As an existing member, you’ll have access to rates that are as good as – or better than – those offered to new customers.
Many people choose to switch because it’s quick and straightforward. You can apply online or speak to our friendly team, who’ll be happy to talk you through your options.
I want to pay more towards my mortgage
If you pay extra towards your mortgage, the amount you pay will determine whether it’s treated as a capital repayment or an overpayment.
If you’d like to make extra payment(s) on your mortgage please call us first on 0800 121 6162 to discuss your options.
I want to borrow more on my mortgage
You might need some help to pay for essentials like home repairs or improvements. As long as you can afford it and you are within our loan to value criteria you could apply to borrow more money.
You must have had your mortgage with us for at least six months and made six consecutive monthly payments to borrow more.
If you want to borrow more to make green efficient changes, we have a dedicated range and incentive for you.
Difficulties paying my mortgage - what can I do?
We're here to help if you’ve missed a mortgage payment or you’re worried you will. We know it can be hard to talk about money, but the sooner you get in touch, the more time we’ll have to support you.
Please call us to discuss your options. If you would prefer to see what option we have before calling please read our payment difficulties page.
Need help?
Call us to discuss your needs with our award winning customer service.
Call us on
0800 121 6162
Saturday
Sunday
Bank holidays
9am - 2pm
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