Existing residential members

Making it easy to manage your existing Godiva mortgage

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Family swinging child

Existing residential members

Making it easy to manage your existing Godiva mortgage

As a Godiva Mortgages member, we’re here to support you and make managing your mortgage as simple and straightforward as possible.

 

On this page, you can explore your options, whether that’s switching your mortgage, borrowing more, or exploring our range of help pages.

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Switch your mortgage

If the deal you're on is ending in the next four months - or if you're on a variable rate - you can arrange to switch to a new mortgage deal now. No need for payslips, proof of ID, or application forms.
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Making changes to your mortgage

Whatever you're looking to do

Moving home?

Take your mortgage with you when you move house.

 

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Borrowing more

Help for essentials like home repairs or improvements.

 

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Extra help

If you need further support, take a look at our help pages.

 

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Frequently asked questions

What is a product transfer and how do I do it?

A product transfer (or switch) is moving your current Godiva mortgage onto a new deal with us.

We’ll get in touch with you four months before your deal ends, so you’ve got time to look at your options. You can secure a new deal within those four months, with the flexibility to change it if things change.

As an existing member, you’ll have access to rates that are as good as – or better than – those offered to new customers.

Many people choose to switch because it’s quick and straightforward. You can apply online or speak to our friendly team, who’ll be happy to talk you through your options.

I want to pay more towards my mortgage

If you pay extra towards your mortgage, the amount you pay will determine whether it’s treated as a capital repayment or an overpayment.

If you’d like to make extra payment(s) on your mortgage please call us first on 0800 121 6162 to discuss your options.

 

I want to borrow more on my mortgage

You might need some help to pay for essentials like home repairs or improvements. As long as you can afford it and you are within our loan to value criteria you could apply to borrow more money.
 

You must have had your mortgage with us for at least six months and made six consecutive monthly payments to borrow more.
 

If you want to borrow more to make green efficient changes, we have a dedicated range and incentive for you.

Difficulties paying my mortgage - what can I do?

We're here to help if you’ve missed a mortgage payment or you’re worried you will. We know it can be hard to talk about money, but the sooner you get in touch, the more time we’ll have to support you.

Please call us to discuss your options. If you would prefer to see what option we have before calling please read our payment difficulties page.

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Need help?
Call us to discuss your needs with our award winning customer service.

 

Call us on

0800 121 6162

Monday - Friday
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